Frequently Asked Questions – PG Bouncy Castle Hire

Planning a party or event and have questions about hiring a bouncy castle or inflatable? We’ve answered some of the questions we’re asked most often.

If you can’t find the answer you’re looking for, contact PG Bouncy Castle Hire on 07546 726 669 and we’ll be happy to help.

How do I book a bouncy castle?

You can book online through our website. Select the equipment you would like, choose your date and provide your event details. Alternatively, contact us directly and our team can help with your booking.

How much does bouncy castle hire cost?

Our prices vary depending on the equipment, date, location and length of hire. Prices start from around £70, with different options available to suit different events and budgets.

Do you deliver and set up the equipment?

Yes. We provide delivery and professional set-up of our hire equipment. We will discuss access and the installation area when required to make sure everything is suitable.

What areas do you cover?

We are based in Widnes and provide hire services across the surrounding North West, including Runcorn, Warrington, St Helens, Liverpool, Wigan, Chester, Northwich, Frodsham, Wirral, Ellesmere Port, Ormskirk and Skelmersdale.

Some locations may have additional delivery requirements.

Can I hire a bouncy castle indoors?

Yes, many of our inflatables can be used indoors, provided the venue has sufficient space, suitable access and adequate ceiling height.

Always check the dimensions of the equipment and venue before booking.

What happens if it rains?

Weather conditions can affect outdoor inflatable hire. We assess conditions and safety before setting up equipment.

Please don’t simply cancel or refuse delivery because of rain. If you have concerns about the weather, contact us as soon as possible so we can discuss your booking.

Do you require a deposit?

Our booking arrangements can vary. Please check the booking information provided when making your reservation or contact us if you are unsure.

Can I pay on delivery?

Payment options are shown during the booking process. We accept a range of payment methods, including card payments, and Clearpay may be available on eligible bookings.

How long do I get the equipment for?

Hire times depend on the product and your booking. Please check the individual product listing for the available hire period.

Do I need to provide anything?

You need to provide a suitable, clear area for the equipment and make sure there is safe access from the delivery vehicle to the installation area.

The area must be free from objects, rubbish, animal waste and anything else that could cause damage or injury.

Can adults use the inflatables?

Unless specifically stated otherwise, our children’s inflatables are intended for children and must be used according to the manufacturer’s instructions and stated weight/age restrictions.

Please follow all safety instructions supplied with your hire.

Can I have pets around the equipment?

No. Pets must be kept away from the inflatable and other hire equipment.

Animals can damage the equipment and create a safety risk.

What if there is animal waste where the equipment needs to go?

The installation area must be clean and free from animal waste.

If the area is not suitable or cannot be made safe, we may be unable to set up the equipment.

What happens if the equipment is damaged during my hire?

Customers are responsible for using the equipment correctly and following our hire rules.

Damage caused by misuse, prohibited activities, pets or failure to follow our instructions may result in charges for repair or replacement.

Can I cancel my booking?

Our cancellation terms apply to all bookings. Please see our Cancellation Policy for full details.

Can I change my booking to another date?

In some circumstances we may be able to move a booking to another available date. This is subject to our terms, availability and any applicable payment requirements.

Are your inflatables tested?

We use equipment that is maintained and tested in accordance with applicable safety requirements, including relevant PIPA/manufacturer testing where applicable.

Do you provide soft play and ball pits?

Yes. We offer soft play hire and ball pit hire, alongside our bouncy castles and other inflatable entertainment.

Do you provide party equipment other than inflatables?

Yes. We also offer products and services including balloons, venue dressing, LED light-up numbers, party tents, inflatable nightclubs and other party equipment.

Can I hire equipment for a school, community or corporate event?

Yes. We provide equipment for a wide range of events, including schools, community events, corporate events, birthdays, weddings and family celebrations.

For larger events, contact us in advance so we can discuss your requirements.